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There are three little questions that you should ask yourself, and if answered properly can:
- lead to a better understanding of your company's sales process
- reveal how your advertising choices are performing – individually, in total and comparatively against each other
- which in turn can increase your sales and increase the potential of your advertising investment.
You can be losing up to 20% of your company's sales opportunities through missed calls. For instance – callers that hang up before being answered, callers who are met with a busy signal or those who ring out of hours.
That's a lot of lost opportunities.
We can return that opportunity to you using AVANSER's Call Tracking solutions.
Whenever a call is missed or unanswered, a detailed and instant Missed Call Notification is sent to your email. If you're busy, it can instantly re-route to your nominated colleague – enabling the call to be returned before the sales lead goes cold.
Even if all your calls are answered you need to be confident that every lead is appropriately handled and that no sales opportunities are missed. AVANSER's Call Recording allows you to monitor all your calls and train your staff to improve on the sales process and, therefore, improve customer satisfaction.
We've all heard the saying "Half the money I spend on advertising is wasted. The trouble is I don't know which half." Have you ever done anything to find out which half?
AVANSER's Call Tracking solution will identify the advertising source of each lead allowing you to measure your advertising performance, ROI, cost per lead and more. This way you can easily decide which advertising is working - and apply this knowledge to optimise your campaign.